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Customer success

AI customer success agent

Spots churn early and sets up the save for your team.

An agent that watches every account so nobody churns by surprise, and preps your team for every renewal.

Book a free call → See how it works

Works withZoho DeskIntercomFreshdeskProduct analyticsZoho CRMSlack

Today

The way it runs now

You find out an account is unhappy when the cancellation email arrives. The warning signs were there, spread across five tools nobody had time to read.

With the agent

90 daysearly warning on churn
1 scoreper account, with reasons
Zerosurprise renewals

Typical results. We measure yours during the pilot.

How it works

Six steps. A person signs off the one that matters.

  1. 01

    Health score

    Combines usage, tickets and sentiment into one score per account.

  2. 02

    Churn risk

    Flags accounts going quiet weeks before renewal.

  3. 03

    Playbook tasks

    Creates the right tasks for the account owner.

  4. 04

    QBR deck

    Drafts the quarterly review with real usage numbers.

  5. 05

    CSM review

    The account owner checks and adds the human touch.

    A person decides
  6. 06

    Renewal and upsell

    Reminds on renewals and spots expansion signals.

What you get

Built, connected and run for you.

  • The agent, built and tuned on your data
  • Approval rules you set, by amount and risk
  • A live dashboard and a full audit log
  • Secure links to your systems through MCP
  • A weekly results report
  • Monitoring, fixes and tuning after launch

Zero upfront cost

You pay when it works.

  1. Week 1Pick the process and agree in writing what success means.
  2. Weeks 2-4We build it and run a pilot on your real work, at our cost.
  3. Day 30We look at the numbers together. You decide.
  4. After launchWe run it, watch it and improve it every month.
Book a free call →

Questions

Straight answers.

What does it watch?

Product usage, tickets, payments, email tone and meeting notes, combined into one score per account.

Does it contact customers directly?

Only with messages you approve. Most saves are run by your team, with the agent doing the prep.

What does it cost?

Nothing upfront. We run the pilot at our cost. You pay per active user only once the results we agreed in writing show up.

Is our data safe?

Your data stays in your systems. Agents get the least access they need, every action is logged, and nothing is used to train public models.

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Let’s talk

Put Customer success agent
to work.

Tell us a little about it. A real person from our team will reply within one business day.

  1. 1Send the form. Two minutes, no sales script.
  2. 2We reply within one business day with times for a 30-minute call.
  3. 3You get a pilot plan. Zero upfront, yours to keep either way.

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