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Zero upfront. You pay when it works. Book a free call →

Service

ServdService management software with AI

Every service request answered, assigned and closed on time.

Servd is a service management system with agents built in: it takes requests from any channel, checks contracts and warranty, dispatches the right technician, tracks SLAs and bills the job when it closes.

Built for Equipment makers, facility managers, IT services and field service teams.

Book a free demo → See how it works

IncludesTicket intakeWarranty checksDispatchTechnician appSLA trackingAMC renewals

Today

The way it runs now

Requests come in by phone, WhatsApp and email and land in a register. Technicians are dispatched from a group chat, SLAs are missed and nobody knows which machines keep failing.

With Servd

40%faster resolution
95%+SLA compliance
1 visitfixes, more often

Typical results. We measure yours during the pilot.

How it works

Six steps, start to finish.

  1. 01

    Request in

    Phone, WhatsApp, email, portal or QR on the machine.

  2. 02

    Triage

    Identifies the asset, contract, warranty and urgency.

  3. 03

    Dispatch

    Assigns the nearest skilled technician with the right parts.

  4. 04

    On site

    Mobile job card, photos, checklists and customer sign-off.

  5. 05

    Supervisor check

    Exceptions and high-value claims are reviewed.

  6. 06

    Close and bill

    Invoice, feedback and repeat-fault analysis.

What you get

Everything your team needs, on day one.

  • Omnichannel request intake
  • Asset, contract and warranty records
  • Smart dispatch and route planning
  • Mobile app for technicians
  • SLA timers and escalations
  • AMC renewals and billing

Zero upfront cost

You pay when it works.

  1. Day 1Set up with your users, data and branding.
  2. Week 1Data imported and your other systems connected.
  3. Weeks 2-4Your team uses it on real work, free.
  4. Day 30Keep it and pay per active user, or walk away.
Book a free demo →

Questions

Straight answers.

Do technicians need a laptop?

No. They use a mobile app with job cards, checklists, photos and customer sign-off.

Can it handle AMCs and contracts?

Yes. Contracts, warranty periods and AMC renewals sit on each asset.

How is it priced?

Per active user, per month. People who don't log in that month cost nothing.

Can we use our own branding or front end?

Yes. Every tool has a ready app, a full API and an MCP server, and can run under your brand.

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Let’s talk

Put Servd
to work.

Tell us a little about it. A real person from our team will reply within one business day.

  1. 1Send the form. Two minutes, no sales script.
  2. 2We reply within one business day with times for a 30-minute call.
  3. 3You get a pilot plan. Zero upfront, yours to keep either way.

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